© 2019 by Papilio (Heritage) Ltd. 

01454 415096
24 High Street, Thornbury, BS35 2AH
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Papilio WiFi Customer Use T&Cs

It’s free and we want you to enjoy it but we are not an IT helpdesk and we would rather you didn't to use it for anything that is dodgy or might upset other customers. 

or, in Legal Terms:

your continued use of our Wi-Fi service constitutes your agreement to the following Terms and Conditions of use.

 

1.      Use

Papilio (Heritage) Ltd are providing this Wi-Fi service for its Customers whilst on its Premises. Use of our Wi-Fi service is entirely at your own risk and we will not accept any liability for any loss of any kind

2.      Availability

2.1    Please bear in mind that our Wi-Fi service is free and we guarantee neither the availability nor the speed of our Wi-Fi service. We may terminate or restrict the provision of our Wi-Fi service without notice and at our discretion.

2.2    We are not under any obligation to you to provide our Wi-Fi service nor are we liable to you (or any third party) in any way for the non-availability of websites or for any other issue that interferes with your use of our Wi-Fi service

2.3    Use of our Wi-Fi service is entirely at your own risk and we will not accept any liability for any loss of any kind

2.4    We cannot guarantee that our Wi-Fi service will be compatible with any Device or hardware

3.      Security

3.1    You acknowledge that our Wi-Fi network is unsecured and information sent over the network may be visible to others

3.2    We cannot be held responsible for the privacy or security of, or for any losses resulting from, information sent via the Internet. We strongly recommend that you use a personal firewall.

For further information about online security go to www.getsafeonline.org.

3.3    It is your responsibility to provide anti-virus and malware protection for your device and we will not accept any liability for damage through you failing to protect it with appropriate software. We assume no responsibility for any viruses or spy ware which may be downloaded onto your device or for the safety of its configurations, security, or data files resulting from connection to our Wi-Fi service.

4.      Support

4.1    We cannot provide technical assistance to you in relation to using Wi-Fi service.

4.2    Printing is not available using Wi-Fi service.

5.     Content

5.1    At our discretion, we block certain websites and chat rooms using filtering software. This software may not always prevent access to such material and we are not responsible if any unsuitable sites have not been blocked.

5.2    As providers of our Wi-Fi service we monitor its use including websites visited and we are responsible for responding to official requests for information from regulatory bodies and for complying with data protection legislation.

5.3    We are not responsible in any way for the accuracy, validity or legality of any information made available through the Internet or in anyway for goods, services, information for any other materials

6.     Data protection

6.1   We provide our Wi-Fi service to you in accordance with our data compliance policy: Generally, we may use, and you consent to us using, the personal information you give to us when you sign on for our Wi-Fi service  for the following purposes:-

i.      Contact contact you for feedback To evaluate and or develop our Wi-Fi service

ii.     To provide you with information

iii.    For statistical purposes to monitor the use of our Wi-Fi service

iv.    To disclose to a regulator, court, law-enforcement service, or other public body under any regulatory, Government or legal requirement.

 

7.     Your responsibilities as a user of our Wi-Fi service

7.1   You are fully responsible for all activities and communications that take place during your use of our Wi-Fi service. 

i.      you must not attempt to gain unauthorised access to any Computer, Computer network or System for information to engage in any illegal or unlawful activities

ii.     You must not deliberately search for pornographic, obscene, violent or racist materials; our filters will not always be effective in blocking unsuitable material and you must take responsibility for your use of the service.

iii.    You must not send emails or messages, post blogs, publish or download content or carry out any activity:

  •  that is offensive, racist, discriminatory, obscene or that promotes violence or public disorder,

  •  that is intended to deceive, infringes copyright or other intellectual property rights, 

  •  breaches confidential information, privacy or is done with any criminal or terrorist intent.

7.2   You must not use our Wi-Fi service to send spam emails, or other unsolicited advertising or promotional materials.

7.3   You will indemnify us and our suppliers against all losses, damage, expenses (including reasonable legal costs and expenses), liabilities or claims arising as a result of you breaking any of the terms and conditions of use of our Wi-Fi service